A process that is to be used for requesting and managing changes to products, processes, policies etc to ensure employees cannot make changes without the knowledge and involvement of appropriate people. The process facilitates communication about the requested change among stakeholders, creates a common process for the resolution of changes or problems and reduces the uncertainty around the existence, state and outcome of a change that has been requested. The process is designed to stop the traditional “change for change sake” scenario and will develop the cost associated with the change and when it can be most cost effectively implemented.