Sticking to the task
Henkel Consumer Adhesives is part of an international company that emphasises innovations and fast product introduction. Despite an existing optimisation project, it was failing to deliver to expected standards, of operational excellence and in new product introduction. Over a period of 18 months, the company used the Oliver Wight ABCD Checklist to raise performance in two of its German factories and achieved Class A in Chapter 5: Planning Control, in Autumn of 2004.
