
Have you invested millions—or even hundreds of millions—in an ERP, yet your factory still doesn’t work? Still, running the business in Excel despite all that investment? Do your operational processes comfort you—or keep you up at night? Are your people stressed and fatigued because the business is running you instead of you running the business?
If your factory has devolved into a constant cycle of Order! Launch! Expedite!—and costs are spiraling out of control—it’s time to fix the factory. Have you googled “best practices” and are still struggling to make progress? This class will show you how to apply those best practices effectively. You don’t need more theory—you need a roadmap to execution from practitioners who have real-life experience.
What is the Operational Excellence: Fix the Factory Course
When there’s a clear understanding of who manages plans, why processes work, and how they align with value disciplines, you can achieve operational excellence by “fixing the factory.”
This course is a hands-on learning experience using games, models, and AI, where you will actively apply best practice supply chain theory to operational practice. In this class, you will learn how to:
- Segment your product portfolio, suppliers, and customers.
- Clean and maintain Master Data Integrity and Inventory Record accuracy.
- Calculate capacity and apply constraints.
- Master Schedule and buffer for demand variability.
- Develop Production wheels and define run rates.
- Manage and assess suppliers.
- Measure and report performance that drives accountability and results.
You will learn by actually fixing a fictional company.
In this course, you’ll apply theory through an immersive case study focused on “BigCo,” a fictional company that mirrors real-world challenges as employees are fatigued and frustrated because they lack control over the business. BigCo. runs on Excel despite significant investments. Master data is a mess, making planning impossible. Costs are out of control, and no one can figure out how to fix it.
Key Learning Outcomes
- Why change now? You did not get here overnight, the existing ways of working are keeping you where you are.
- What needs to be addressed? How to move from functional expertise to cross-functional excellence & integration
- Where to start? Identify what needs to be prioritized to get quick wins.
- How to get buy in? How to form cross-functional teams to drive lasting change.
Instructors:
Kai Trepte Alex Miltenburg Darryl Landvater



Value of the Operational Excellence: Fix the Factory Course
By the end of this course, you will have the tools, strategies, and confidence to fix your factory, deliver excellent customer service, and control operating costs and inventory investments.
If you’re ready to transform your operations, stop the firefighting, and take control—this course is for you. Let’s fix the factory—for good.
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Promo Codes Available:
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Operational Excellence: Fix the Factory and Master Planning & Scheduling are offered back-to-back. Attend both, save 25% – use the promo code Take2 and gain actionable insights to confidently implement best practice solutions!
use EarlyBird for 20% off
send 3 people for the price of 2- use 3for2
Only one promo code may be used per registration.